Privacy Policy

XEIOX Technologies ("we", "our", "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains what data we collect when you use our website (xeiox.com), how we use it, and your rights under the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDP Act).

• Contact form submissions: Full name, email address, phone/WhatsApp number, company name, and the message you send us.
• Newsletter / waitlist sign-ups: Email address and optionally your name when you subscribe to product updates.
• Usage data: Pages visited, time spent, device type, browser, and approximate location (city level) if you have consented to analytics.
• Communications: Emails, WhatsApp messages, or calls you initiate with our team.

• Respond to enquiries: We use your name, email, and message to reply to project or product enquiries.
• Product updates: If you subscribe, we send occasional emails about new products, catalog updates, and technical guides. You can unsubscribe at any time.
• Improve our website: Aggregated, anonymised analytics help us understand which pages are useful.
• Legal compliance: We may retain records to comply with Indian tax, commercial, or regulatory obligations.

Under the DPDP Act 2023, we process your personal data on the following bases: (a) your explicit consent when you submit a form or subscribe to communications; (b) our legitimate interest in responding to business enquiries; and (c) compliance with legal obligations.

We do not sell, rent, or trade your personal data. We may share it only with: (a) trusted service providers who process data on our behalf (e.g. email delivery, CRM) under strict data processing agreements; (b) authorities when required by law.

Contact form data is retained for up to 3 years to support ongoing business relationships. Newsletter subscriber data is retained until you unsubscribe. Usage analytics data is retained for 13 months in aggregate form only.

We apply industry-standard security measures including HTTPS encryption in transit, access controls, and regular security reviews. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security, but we are committed to protecting your data.

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct inaccurate or incomplete data.
• Erasure: Request deletion of your personal data where we have no legal obligation to retain it.
• Withdraw consent: Unsubscribe from marketing at any time using the link in any email, or by contacting us directly.
• Grievance redressal: Contact our Data Protection Officer at services@xeiox.com for any privacy concern. We will respond within 30 days.

Our website uses only essential cookies required for the site to function. We do not use advertising or tracking cookies unless you explicitly consent. For full details see our Cookie Policy.

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their privacy policies before providing any personal data.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of our website after changes constitutes acceptance of the updated policy.

For any questions, requests, or complaints relating to this Privacy Policy, please contact us: XEIOX Technologies · Delhi, India Email: services@xeiox.com Phone / WhatsApp: +91 87501 54419

For privacy-related requests, email services@xeiox.com or call +91 87501 54419. We will respond within 30 days.